Exciting news: our subscription to The Librarian's Guide to Homelessness has been renewed for 2026!
Until December 2026, Shortgrass Library System is providing member libraries with The Librarian's Guide to Homelessness. This is an empathy-based training program aimed at providing frontline library staff with the tools to help them manage problem situations.
Learn to deal with patrons who are under the influence, use the right tone of voice and body language, handle problematic behavior, respond to inappropriate comments, and more.
To access the training, please get in touch with Sadaf. This training is available until mid-December, 2026.
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